FAQ

1

​How do I

place an order?

Online ordering is now available! Add the items you would like to the shopping cart and check out using the available prompts!

 

If you are gifting a Bemele Candle, please let us know. We will be happy to exclude the packing slip and include a note with whatever you want to say to the recipient.

2

 Shipping

All packages are shipped USPS Priority Mail. Orders are processed and shipped within 7 business days from Birmingham, AL. Transit times vary from 2-5 business days. We currently only ship within the United States.

 

3

Secure Ordering

& Payment Options

 All major credit cards and paypal accepted. If you are local to the Birmingham, AL area we can arrange for delivery or pick up of your order. Please choose Local delivery in the shipping options. We will contact you via email or a phone call to arrange delivery. 

4

Returns

Refunds

All sales are final, but we will be happy to replace any order that is damaged during shipping. If you have any questions, please email us at bemelecandles@gmail.com. Please include a description of the problem and a picture of the damage.

 

If you are not 100% satisfied with your purchase, please contact us!

BEMELE

BEMELE

CONTACT US

BEMELECANDLES@GMAIL.COM

205-555-5555

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© 2023 by Bemele Candles. Created by Colour Labs